Due to the personal nature of this product, unless the engraving was done incorrectly by Whispering Wings, we cannot refund your money but I will do my best to find a way to make it right. Please make sure to double check all your information for correct dates and spelling. If there is an error by Whispering Wings Inc., we will replace it at no cost to you. If the error is yours, it will be $15 + shipping and handling.
